Privacy Policy for True Blue in Australia

Introduction to Privacy at True Blue

Welcome to True Blue Casino. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, process, and safeguard your data while providing a secure and entertaining gaming experience for our players in Australia. Whether you are exploring our games, signing up, or making a deposit, we want you to feel confident in how your information is handled.

This policy is designed to provide transparency and clarity about your data rights, our privacy practices, and the ways in which your information may be used. We adhere to the principles outlined by the Australian Privacy Act and align our standards with international regulations such as the General Data Protection Regulation (GDPR) when applicable.

By accessing and using the True Blue platform, you agree to the terms set forth in this policy. If you do not agree, please refrain from using our services. We encourage all users to review this policy regularly to remain informed about how their information is protected and utilized.

What We Do With Your Data

True Blue Casino collects certain categories of data to deliver a seamless, safe, and customized online casino experience. Here's what we collect and how we use it:

• Account Information: Includes your name, email address, date of birth, contact number, and country of residence. This data is used to set up and manage your account.
• Payment Information: Details such as your payment method, transaction records, and withdrawal history are securely processed for financial operations.
• Device and Technical Data: IP address, browser type, and device identifiers help us enhance site performance and ensure account security.
• Activity Logs: Includes log-in times, gameplay history, and usage behavior. This enables us to personalize content and detect unusual activities.

We use your data for the following legitimate purposes:

• To verify identity and prevent fraud
• To process deposits and withdrawals securely
• To deliver customer service and account support
• To send promotional messages (with opt-out available)
• To comply with legal and regulatory requirements

Your information is only retained for as long as necessary to fulfill these purposes.

How We Use Cookies at True Blue

Cookies and similar technologies are used across True Blue Casino to ensure the best possible user experience. Cookies are small data files placed on your device to help us understand how you interact with our site.

We use the following types of cookies:

• Essential Cookies: These are required for key functions like account login and navigation.
• Functional Cookies: Remember your language, settings, and preferences to personalize your experience.
• Performance Cookies: Collect anonymized data on how users interact with the site, allowing us to improve services.
• Marketing Cookies: Track your behavior to show relevant offers and promotions on and off our platform.

You can control or delete cookies through your browser settings. However, some features of the site may not function properly if you disable them. We also work with third-party tools like Google Analytics, which may place cookies for analytical purposes.

Third Parties We Work With

True Blue Casino may share your personal data with selected partners who help us operate our business efficiently and in compliance with the law. We ensure all partners implement strong security measures and uphold your privacy rights.

Examples of third parties we may share data with include:

• Payment Providers: To process financial transactions securely.
• Marketing Platforms: For email campaigns and promotional offers (only if you opt-in).
• Customer Support Tools: To provide fast and efficient help.
• Anti-Fraud Services: To detect and prevent malicious activity.
• Regulatory Bodies: If required to comply with local or international laws.

We never sell your data. All information shared with third parties is done so under strict data processing agreements, ensuring it is used only for specified purposes and kept secure.

Keeping Your Info Safe in Australia

True Blue Casino has implemented robust technical and organizational measures to protect your personal data. Security is a top priority, and we invest continuously in maintaining a safe environment.

Our security practices include:

• Using SSL encryption to secure data transmissions
• Storing sensitive data on secure servers with restricted access
• Employing firewalls and anti-virus software for intrusion protection
• Conducting regular audits and security assessments
• Training staff in data protection protocols

Data is stored only for as long as needed for business and legal reasons. Once the data is no longer required, it is safely erased or anonymized.

While we take all reasonable steps to protect your data, no system is completely foolproof. We encourage users to keep passwords confidential and report suspicious activity immediately.

Understanding Your Privacy Rights

As an Australian user, you have the right to access and control your personal data. True Blue Casino respects these rights and provides easy ways for you to manage your preferences.

• Access: Request a copy of your personal information stored by us.
• Correction: Update inaccurate or incomplete personal data.
• Deletion: Request the erasure of data no longer required.
• Restriction: Limit processing of your data under certain conditions.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Portability: Receive your data in a transferable format.

You can update preferences or unsubscribe from marketing communications at any time via your account settings or by clicking the “unsubscribe” link in emails. For rights-related requests, please contact [email protected].

Need Help? Contact Us

This Privacy Policy is reviewed and updated regularly to reflect changes in our operations, technology, or legal obligations. The most recent version is always available on this page, and any major updates will be communicated via email or notifications on the website.

If you have questions or concerns about this policy, or would like to exercise any of your rights, you can reach us through the following:

• Email: [email protected]
• Live Chat: Available 24/7 on our website
• Mail: True Blue Casino, Privacy Department, Brisbane, QLD, Australia

We’re here to support your right to privacy and help you play with peace of mind.